Shipping Policy

 

Most orders ship within eight (8) weeks from order date. Some may take longer and that will be communicated. We provide hand delivery for all of our items by either Lumber2Love or vetted 3rd party shippers. We DO NOT use freight shipping. All of our products are wrapped and transported carefully and not crated.

Once your items are ready for shipping, you will be notified via text that it is leaving our shop. Shipping can take anywhere from 1-10 business days and you will be contacted by our driver up to 48hours prior to scheduling a drop off time.

We require someone to be home for inspection upon delivery and to assist the driver if needed – our drivers travel alone and some products are very large and may need asisstance.

Upon Arrival

Most tables will come disassembled. Not to worry! We provide everything you need to put it back together and make it as easy as possible to do so!

We need to do this for shipping AND most tables won’t fit through a normal door, so keeping it apart makes it simple for a quick entrance into your home!

Assembly for Table Purchases

Yes, you will need to assemble your table 🙁 I know I know – its not ideal, BUT we make it easy, fast and simple. We will provide the hardware and instructions to make it go as easy as possible. We also provide instructions and videos here for our standard orders https://www.lumber2love.com/furniture-assembly-videos/

Inspection upon delivery

Please look over your item when it arrives from the shipper. Sometimes things happen – and if something arrives damaged, it is your responsibility to look it over and send it back with the shipper it came with so they can bring it back to us. If not – you’ll be responsible to return the item if you’d like us to fix it! We’d be happy to do so!

Liability

We do not take any responsibility and we are not liable for any damage caused through use of our products purchased through this website, be it indirect, special, incidental or consequential damages (including but not limited to damages for loss of business, loss of profits, interruption or the like). If you have any questions regarding the terms of use outlined here, please do not hesitate to contact us. By purchasing an item(s), you agree to these terms. We are a Limited Liability Company.